Terms and Conditions

Welcome to Smart Outfit! You agree to comply with the following terms and conditions by accessing or using our website. Please read them carefully before making a purchase or using our services.

1. General Information

1.1. These terms and conditions apply to all users of Smart Outfit’s website and services.
1.2. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Product Information

2.1. We strive to provide accurate product descriptions, but slight variations in color, size, or design may occur due to display settings or manufacturing processes.
2.2. All prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
2.3. We reserve the right to modify product prices or discontinue items without prior notice.

3. Order Placement and Payment

3.1. Orders can be placed through our website by following the checkout process.
3.2. Payment methods include credit/debit cards, mobile banking, or cash-on-delivery (COD) for eligible locations.
3.3. An order is considered confirmed once payment has been successfully processed (except for COD).
3.4. In case of payment failure or incorrect order details, we reserve the right to cancel the order.

4. Shipping and Delivery

4.1. We deliver across Bangladesh. Delivery timelines vary depending on your location.
4.2. Shipping charges, if applicable, will be displayed at checkout.
4.3. Delays caused by unforeseen circumstances (e.g., natural disasters, strikes) are beyond our control, and we cannot guarantee delivery within the estimated time.
4.4. It is the customer’s responsibility to provide accurate shipping details. We are not liable for orders lost due to incorrect addresses.

5. Return and Refund Policy

5.1. Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items.
5.2. To initiate a return, customers must contact our support team with proof of purchase and issue details.
5.3. Refunds, if applicable, will be processed after the returned item has been inspected and approved. Refund methods depend on the original payment mode.
5.4. Items that have been used, altered, or washed are not eligible for return.

6. User Accounts

6.1. Customers may create an account to streamline future purchases.
6.2. Account holders are responsible for maintaining the confidentiality of their login details.
6.3. Any unauthorized use of your account should be reported to us immediately.

7. Intellectual Property

7.1. All content on the website, including text, images, and graphics, is the property of Smart Outfit.
7.2. Unauthorized use or reproduction of our content is strictly prohibited.

8. Limitation of Liability

8.1. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2. Our liability is limited to the value of the product purchased.

9. Governing Law

9.1. These terms are governed by the laws of Bangladesh. Any disputes will be resolved by Bangladeshi law.

10. Amendments

10.1. We reserve the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on our website.

Contact Us:
For any queries related to these terms, feel free to reach out to us at:

• Email: info@smartoutfitbd.com
• Phone: +8801852030351

By using our website, you agree to these terms and conditions. Thank you for choosing Smart Outfit!